Effective Date: 20 November 2024

Address:
Lal Bag Kaithu Shimla, Flat No I-6,
Royal Oak Apartments,
Shimla Bypass, Loreto Convent School,
Kaithu, Shimla,
Shimla, Himachal Pradesh, 171003

Email: info@shimlafruitco.com
Phone: +91 98051 08443

Welcome to Shimla FruitCo! These Terms and Conditions ("Terms") govern your access to and use of our website, services, and products. By using our services, you agree to abide by these Terms. Please read them carefully.

1. General Terms

1.1 These Terms apply to all users of Shimla FruitCo services, including visitors to our website and customers purchasing our products.
1.2 By accessing or using our services, you agree to comply with these Terms. If you do not agree, you must discontinue use of our services.

2. Products and Services

2.1 Shimla FruitCo offers a range of fresh fruits and related products sourced directly from Shimla’s orchards.
2.2 All product descriptions, images, and pricing on our website are accurate to the best of our knowledge. However, minor variations may occur due to the nature of agricultural produce.

3. Orders and Payments

3.1 All orders are subject to acceptance and availability. We reserve the right to cancel orders in case of stock shortages or other unforeseen issues.
3.2 Payment for products must be completed as per the methods outlined on our website. Orders will only be processed after payment confirmation.
3.3 Invoices will be provided upon successful completion of your order.

4. Shipping and Delivery

4.1 We strive to deliver orders within the timelines specified on our website. However, delays may occur due to weather, transportation issues, or other unforeseen circumstances.
4.2 Shipping charges, if applicable, will be disclosed at the time of checkout.
4.3 Customers must provide accurate delivery details. Shimla FruitCo is not responsible for failed deliveries due to incorrect or incomplete information.

5. Returns and Refunds

5.1 Due to the perishable nature of our products, we accept returns or provide refunds only in cases of damaged or substandard goods.
5.2 Customers must notify us within 24 hours of receiving the order to request a return or refund.
5.3 Refunds, if approved, will be processed within 7-10 business days.

6. Use of Website

6.1 You agree to use the website solely for lawful purposes and in a manner that does not infringe on the rights of others.
6.2 Unauthorized access, copying, or redistribution of website content is strictly prohibited.

7. Intellectual Property

7.1 All content on the Shimla FruitCo website, including logos, images, text, and graphics, is the property of Shimla FruitCo and is protected under copyright laws.
7.2 Use of our intellectual property without prior written consent is strictly prohibited.

8. Limitation of Liability

8.1 Shimla FruitCo is not liable for any indirect, incidental, or consequential damages arising from the use of our products or services.
8.2 Our total liability, under any circumstances, will not exceed the amount paid for the specific product or service in question.

9. Privacy Policy

9.1 Your personal information is handled in accordance with our Privacy Policy, which outlines how we collect, use, and safeguard your data.

10. Governing Law

10.1 These Terms are governed by and construed in accordance with the laws of India. Any disputes arising will be subject to the exclusive jurisdiction of the courts in Shimla, Himachal Pradesh.

11. Amendments

11.1 Shimla FruitCo reserves the right to update these Terms at any time. Changes will be effective from the "Effective Date" mentioned at the top.

For any questions or concerns, please contact us at:
Email: info@shimlafruitco.com
Phone: +91 98051 08443

Thank you for choosing Shimla FruitCo!