Shipping and Delivery Policy

Effective Date: 20 November 2024

Thank you for choosing Shimla FruitCo! We are committed to ensuring that your orders are delivered promptly and in perfect condition. Please read the following details regarding our shipping and delivery process.

Contact Information

If you have any questions or concerns, feel free to contact us:

• Address: Lal Bag Kaithu, Flat No I-6, Royal Oak Apartments, Shimla Bypass, Loreto Convent School, Kaithu, Shimla, Himachal Pradesh, 171003
• Email: info@shimlafruitco.com
• Phone: +91 98051 08443

Shipping Policy

1. Processing Time

   • All orders are processed within 2-3 business days after payment confirmation.
   • Orders placed on weekends or public holidays will be processed on the next working day.

2. Delivery Time

   • We aim to deliver your order within 8-14 days from the date of shipping. Delivery timelines may vary based on your location and external factors like weather conditions or courier delays.

3. Shipping Charges

   • Shipping charges, if applicable, will be calculated and displayed at checkout.

4. Delivery Locations

   • Currently, we deliver across select regions in India. If your area is not covered, you will be notified during checkout.

Order Tracking

• Once your order is shipped, you will receive a confirmation email with a tracking number. Use this number to monitor the delivery status on our courier partner's website.

Packaging and Quality Assurance

• At Shimla FruitCo, we ensure that your fruits are carefully handpicked, packed, and shipped to retain their freshness and quality. If your package arrives damaged, please contact us immediately with photographs for a resolution.

Thank you for trusting Shimla FruitCo to bring the freshest fruits from Shimla to your doorstep! 🍎